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1. Company Information

This website is operated by:

Judy Kaufmann
Barcelona, Spain
VAT Number: ES X6057558W
Email: hello (at) judykaufmann.com

2. Scope and Application

These Terms and Conditions apply exclusively to business-to-business (B2B) transactions.

By placing an order through this website, the customer confirms that they are acting in the course of their business, trade, or profession and not in a personal capacity as a consumer.

These Terms govern all commercial relationships between Judy Kaufmann and its business customers.

3. Orders and Acceptance

All orders placed through the website are subject to acceptance.

An order confirmation email does not constitute final acceptance but confirms receipt of the order. Judy Kaufmann reserves the right to refuse or cancel any order at its discretion, including in cases of pricing errors, product unavailability, or suspected misuse of the B2B platform.

4. Pricing and Payment

All prices displayed on the website are intended for B2B customers.

Unless otherwise stated, prices are exclusive of VAT and shipping costs.

Applicable taxes will be calculated based on the customer’s billing country and the VAT information provided at checkout.

Full payment is required before shipment unless otherwise agreed in writing.

5. Shipping

Orders are dispatched from our office in Barcelona, Spain, Monday to Friday (excluding public holidays).

Orders are shipped within 1–5 business days of receipt.

Estimated delivery times:

  • European Union: 5–8 working days

  • Outside the European Union: 8–20 working days

Delivery times are estimates and may vary depending on destination, customs clearance procedures, and circumstances beyond our control.

Any customs duties, import taxes, or additional charges for deliveries outside the European Union are the responsibility of the customer.

Risk transfers to the customer upon delivery of the goods.

6. Returns and Claims

As this website is intended exclusively for B2B transactions, the right of withdrawal applicable to consumers does not apply.

Customers must inspect goods upon receipt.

Any claims for damaged, defective, or incorrect goods must be submitted in writing within 5 working days of delivery.

Claims made after this period may not be accepted.

7. Intellectual Property

All images, texts, logos, product designs, and other materials displayed on this website are the property of Judy Kaufmann and are protected by intellectual property laws.

No content may be copied, reproduced, distributed, or used for commercial purposes without prior written consent.

8. Privacy and Data Processing

We process and store personal and business data of our customers in accordance with applicable data protection laws.

For customers within the European Union, data is processed in compliance with the EU General Data Protection Regulation (GDPR).

For customers in the United Kingdom, data is processed in accordance with the UK GDPR.

We collect only the necessary information to process orders, manage accounts, and communicate with our customers.

Business data will not be shared with third parties except as necessary to fulfill orders or as required by law.

By placing an order, the customer consents to the processing of their business and contact information for these purposes.

9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Spain.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Barcelona, Spain.

WHOLESALE INFORMATION

▸ HOW TO PLACE A WHOLESALE ORDER

Fill out the application form, and we’ll send you all the details to access our wholesale pricing.

▸ WHO WE WORK WITH

We partner with bookstores, concept shops, museum stores, and retailers connected to literature and culture.

▸ MINIMUM ORDER & PERKS

· The minimum wholesale order is 25 pins.

· Orders of 40 pins or more receive free shipping within the EU, and orders of 80 pins or more receive for free shipping worldwide.

· Get a free wooden display with your first order to showcase the pins in your store.

Frequently asked questions

How much does shipping cost?

Shipping is calculated based on your location and shown before checkout.

When will I get my order?

For all information regarding shipping, please
refer to our Terms and Conditions.

Can I return or exchange a product?

If the product is damaged or arrives with a
defect, you can always contact us to exchange it.
For any other problems, please reach out to us directly.

What are the pins dimensions?

The packaging is business card size: 8.5×5.5 cm - 3.35×2.17 inches.
The pin measures are: 2×2.5 cm - 0.79×0.98 inches.

How many collections of pins are?

There are three different Book Collections:
Author Book PinCollection
Classic Book PinCollection
Animal Book Pin Collection
And a fourth collection of Icon Pins

Why these authors and books?

They are the ones we love. Some are our all time favorites, and this project is a way to keep them close so we can always carry them with us.

How do I clean or carefor it?

You can clean it with a cloth and water.
It can also go through the washing machine if accidentally left on clothing.